• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-13-2019 03:13 PM

HP Recommended

Hey I wanted to know why it’s says boot device not found on my hp computer I’ve already sorted the memory and others and I won’t let me get back into my computer 

Tags (1)
2 REPLIES 2

‎10-13-2019 06:13 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Please provide a specific HP Product number.

 

Your HDD or SSD may have failed.

 

Run HP Diagnostics (Link) to check hardware. HP Hardware diagnostic options vary by HP PC manufacturing dates.

 

You may have to replace the storage device.

 

Regards

 

 

Was this reply helpful? Yes No

‎10-14-2019 03:45 AM

HP Recommended

Hi,

Are the HDD(s) being detected in BIOS? Do they pass F2 quick diags? Try changing from Legacy boot to UEFI and/or secure boot. Or the other way around if it's already UEFI.

Is the boot order correct? As in, if you have more than one HDD, is the one with Windows on it selected as the primary hdd in the BIOS boot order?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.