Create an account on the HP Community to personalize your profile and ask a question
06-28-2020 06:20 AM
Product: HP 22 all in one
Hi my desktop will
not turn on. The power cord is fine and there is a light into the back of computer where the power cord goes in but when I press the power button there is no light or sound to the computer? I’ve unplugged everything and pressed power button for 15 seconds as suggested in virtual chat. I’ve check the electric power sockets and they all work. It is only 6 months old ?? Any suggestions?
Solved! Go to Solution.
1 ACCEPTED SOLUTION
2 REPLIES 2
06-29-2020 01:33 AM
Yes that was the only think I could think of was that not working but because there was a light at the back of the computer where the cord goes in I assumed it was working. I will look at getting a new adaptor to see if that’s the problem . Thank you
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community