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HP Recommended
Hello
You have to do the tests as explained here: https://support.hp.com/ca-en/document/c03467259
But I think it is better to contact the seller since (because) the pc is new
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HP Recommended
And long test ?
check if the pc is up to date
https://support.hp.com/us-en/document/c03467905
ANd windows update
https://support.microsoft.com/en-us/help/4028233
if nothing better return to seller (shopping store)
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
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