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Nydia76
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Message 1 of 2
184
Flag Post

Need UEFI on HP

HP Recommended
hp desktop
Microsoft Windows 10 (64-bit)

just got a hp need to work from home the assessment says i fail because i need more memory and uefi is this a easy fix or do i need to get another computer? now i only the basics of the computer not any fine details. any suggestions please i would be very grateful and appreciative. Thank you in advance, stay safe 

Nydia  

1 REPLY 1
Prométhée
Level 16
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Message 2 of 2
Flag Post
HP Recommended

Hello
so that we can try to answer you, we would need more information
To start the exact model of the computer!

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
And then, when is there an error message, with what software and the complete error message!
This does not mean much:
the assessment says i fail because i need more memory and uefi
There we can just indicate, which should add memory, but without being able to specify!
For the uefi, I do not really see why this message, there should be more precision, but this is more difficult, the pc may not be compatible!


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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it
Desktop-Knowledge-Base





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