• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Locked

‎04-20-2019 06:13 AM

HP Recommended
Product: Pavilion 500-310T

Hard disk failed so ordered a new Barracuda 7200 RPM 500gb hard disk. 

 

Removed the old disk and replaced the new disk. On turning on the computer, it shows an error message as follows:

 

BOOT DEVICE NOT FOUND

 

PLEASE INSTALL AN OPERATING SYSTEM ON YOUR HARD DISK.

 

HARD DISK - (3F0)

 

F2 - System Diagnostics

 

For more information, please visit:

www.hp.com/go/tech enter/startup

 

 

I pressed F2 key and also F10 key but the screen doesn't change. Does that mean the new hard drive is also bad?

 

 

 

2 REPLIES 2

‎04-20-2019 04:27 PM

HP Recommended

Hi,

 

You will see this error (Boot device not found) if you have not installed an operating system on the new HDD.

 

Can you see the new HDD in the BIOS?

 

Regards

Was this reply helpful? Yes No

‎04-21-2019 04:09 AM

HP Recommended

@grzwacz

 

No I cannot go forward from the page. I tried pressing F2 and also F10 repeatedly on startup but nothing.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.