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- Re: Newly bought desktop won'the boot
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12-25-2016 07:38 AM
HP Recommended
Product: Hp envy 750-415vhr
Operating System: Microsoft Windows 10 (64-bit)
I just bought a desktop and the first time I pluget it in and try and turn it on the hp symbol briefly shows on the screen then disappears then the screen stays blank with the mouse on screen. Nothing else will load up I've gone into the diagnostics through f2 and ran the system tests but they all passed. I would like to know if there is a way I can fix this or if I should just return this product and get another one.
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