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‎03-17-2023 08:53 PM

HP Recommended
Product: HP TouchSmart 300-1115uk Desktop PC

Machine powers up, fan runs at full speed, black screen no beeps the same as described in post: https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/HP-Touch-Smart-300-pc-screen-is-black-and-fan-...

That post is marked as solved but unfortunately all the associated links are now dead.

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2 REPLIES 2

‎03-18-2023 01:14 AM

HP Recommended

Hi @BadgerFool 

 

I would think you have a hardware problem that is not detected by the BIOS, no error codes.

 

This usually suggests a MB/BIOS problem or an external power supply issue.

 

Can't look at your PC's specs or release for sale date. Don't know the age of your PC.

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‎03-18-2023 02:29 AM

HP Recommended

Thanks Bill but it's not getting to BIOS, I'm going to try another BIOS on it before I pull out the MB and start looking for bad solder joints or components. All the power lines are present and it powers up so not a power supply issue. I was hoping there was some info in the links given in the post I mentioned that could point me in the right direction, but hey ho. I guess I will start with a programmer, escalate to a screwdriver and hope things don't get to hammer time 😜

 

I managed to get it into what I believe is a BIOS recovery system with a lit up power button and various beeps so there's life in there somewhere I guess, I hope it's not the display.

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