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HP Recommended
Hp Spectre x360-15df1008ca
Microsoft Windows 10 (64-bit)

I have downloaded and installed all new drivers and update from Windows. The system boot with other USB disk 

2 REPLIES 2
HP Recommended

if the receiver shorts that can happen,,  (overload USB V-bus chip and it shuts down)

test the receiver in all USB ports the if fail , other PC , if all fail the REceiver is shorted. (as in BAD)

answering for dead PC no boot,

if PC not actually dead, please say so..... no power , no pre post , no post , no boot, are  4 states of being.

pc must be internet connect for PnP to find driver automatically in w10  and w10 v2004 up has new rules here.

I now guess, PC is not dead, only W10 dead, no log in screen and BIOS screens all work.

right?

NO warranty answers by me.
HP Recommended

I have tested the usb receiver on other computers it works fine. When usb receiver inserted I press power the bios doesn't boot the screen is black. If I remove the receiver and restart the PC boot Windows open, When Windows screen is on I put the receiver in usb port everything is working fine. Consequently the conflict is only when I power the PC with the usb receiver in the usb port. By the way this pc has only one usb port. Don't tell me to install drivers I have all new drivers installed.

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