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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: Open Advanced setting Options in BIOS

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06-26-2020 03:58 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
To resolve this issue, the user has to install AHCI drivers.
The following steps are used for installing AHCI drivers in Windows XP operating system installed using the IDE mode.
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Download the Intel Rapid Storage Technology Driver version 10.1.2.1004 (sp52144) or later.
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Extract the SATA drivers from folders:
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Swsetup\SP52144\Drivers\x32\ or x64
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iaAHCI.cat
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iaAHCI.inf
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iaStor.cat
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iaStor.inf
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iaStor.sys
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TXTSETUP.OEM
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Right click the My Computer icon, click Manage, select Device Manager.
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Click the + symbol beside IDE ATA/ATAPI controllers, this would show the devices under this category.
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User will find the IDE storage controller driver installed.
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Right click on Intel ICH10 Family 4Port Serial ATA Storage Controller and click Update Driver.
NOTE: Do not select the 2 Port Serial ATA Storage Controller.
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In Welcome to the Hardware Update Wizard, select No, not this time. Click Next.
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Select Install from a list or specific location (Advanced). Click Next.
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Select Don't search I will choose the driver to install. Click Next.
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Click Have Disk.
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Click Browse.
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Select location C:\swsetup\SP52144\Drivers\x32\ or x64.
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Select iaAHCI.inf.
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Click Open.
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This will list several SATA AHCI Controllers. From this list, select Intel®) Mobile Express Chipset SATA AHCI Controller. Click Next.
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The Update Driver Warning will be shown. Click Yes.
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The driver will install, and completing the Hardware update Wizard appears. Click Finish.
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User can find the updated controller in the device manager.
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During restart, press the F10 key and boot to BIOS setup utility, change SATA Device Mode to AHCI.
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After restarting install the Intel Rapid Storage Technology Driver version 10.1.2.1004 (sp52144) or later by double-clicking it, to complete the procedure.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee