P7-1243 not working.

[EricTO]

P7-1243 hard drive dead,replace new ssd drive work for 2 month, then now blank screen . Turn on power , fan and CPU fan running but blank screen , not even a flashing dot.  Replace battery, reseat ram  , but still no help.

Any help would appreciate.

EricTo.

[The_Fossette]

@EricTO,

I reviewed your post and I understand that the computer is not booting to Windows.

Don’t worry, I assure you I will try my best to get this sorted.

What is the product number for your computer?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/us-en/document/c04718479

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!