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‎08-11-2020 08:13 PM

HP Recommended
Product: HP Pavilion TG01-0185t
Operating System: Microsoft Windows 10 (64-bit)

When I start my PC, it continuously turns on and off in a loop. I have tried multiple troubleshoots, including switching out power cords, unplugging all peripherals, and removing and reinserting the CMOS battery on the motherboard. Every time I turn it on, it does the same thing. This happened to me once before, but switching the power cord fixed it that time. Now it happened again and I cannot fix it.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-11-2020 08:30 PM

HP Recommended

Hi,

 

This is a new PC. You should be in warranty.

 

Contact HP Support (Link).

 

This sounds like a power supply problem or a component short which causes the power supply to shut down and restart.

 

Regards

 

 

View solution in original post

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1 REPLY 1

‎08-11-2020 08:30 PM

HP Recommended

Hi,

 

This is a new PC. You should be in warranty.

 

Contact HP Support (Link).

 

This sounds like a power supply problem or a component short which causes the power supply to shut down and restart.

 

Regards

 

 

Was this reply helpful? Yes No
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