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Radman01
New member
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Message 1 of 2
183
Flag Post

PC locks up while I view random pages/email; then screen goes blank & PC goes back to viewed pages

HP Recommended
EHP Pavilion Power Desktop 580-1xx
Microsoft Windows 10 (64-bit)

PC just randomly freezes while I'm viewing random web pages or email; then screen goes blank and then the PC returns to the pages that I was viewing as if nothing happened.

1 REPLY 1
Grzwacz
Level 12
Level 12
7,153 5,604 681 1,651
Message 2 of 2
Flag Post
HP Recommended

@Radman01,

 

Sounds like system file corruption or a bad graphics driver. Your PC is not crashing to a blue screen requiring a cold boot via the power on button.

 

Check for a newer graphics driver and run the following commands at an administrative command prompt:

 

DISM.exe /Online /Cleanup-image /Restorehealth

 

sfc /scannow

 

Regards

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