cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Simon-Weel
Level 2
6 2 2 1
Message 1 of 3
2,075
Flag Post

Solved!

PC needs to be powered on twice

HP Recommended
Pavilion desktop 500
Microsoft Windows 10 (64-bit)

A slightly annoying problem - PC needs to be powered on and off twice before it will get past the HP logo and boot Windows. When powered on the first time, it displays the HP logo indefinitely. Switched off and back on again, it will briefly display the HP logo and then starts loading Windows. As it should. BIOS is to latest date.

 

It's not a big problem, but would be nice if there's a solution?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Simon-Weel
Author
Level 2
6 2 2 1
Message 3 of 3
Flag Post
HP Recommended

The pc had bigger problems with Windows unable to boot. Tried to resolve the issue with all available repair actions, but without success. So I reinstalled Windows, but not before resetting the BIOS settings to default. Turns out the harddrive mode was set to RAID. Probably to accommodate the 16 GB SSD as cache disk with Intel RST. Set it to AHCI, reinstalled Windows and things work fine again - no more double-start needed. Also ran an extensive harddisk test, which turned out OK.

When Windows was working OK, I set the SSD for ReadyBoost, for what it's worth...

 

Simon

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
itsmyname
Level 9
5,032 4,948 230 644
Message 2 of 3
Flag Post
HP Recommended

You might have a disk-drive that is starting to "fail".

After starting it, run the HP Hardware Diagnostics, to see if you have any problems.

 

Was this reply helpful? Yes No
Simon-Weel
Author
Level 2
6 2 2 1
Message 3 of 3
Flag Post
HP Recommended

The pc had bigger problems with Windows unable to boot. Tried to resolve the issue with all available repair actions, but without success. So I reinstalled Windows, but not before resetting the BIOS settings to default. Turns out the harddrive mode was set to RAID. Probably to accommodate the 16 GB SSD as cache disk with Intel RST. Set it to AHCI, reinstalled Windows and things work fine again - no more double-start needed. Also ran an extensive harddisk test, which turned out OK.

When Windows was working OK, I set the SSD for ReadyBoost, for what it's worth...

 

Simon

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation