cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 3
34 24 2 3
Message 1 of 6
201
Flag Post
HP Recommended

Solved!

PC refuses to boot without secondary drive connected

ENVY 700-311na
Microsoft Windows 10 (64-bit)

My secondary drive is dying, and I need to take it out. I disconnected it and connected another drive. The PC then refuses to boot, says

 

>>Checking Media Presense.......

>>Media Present...... 

>>Start PXE over IPv4

 

Windows 10 is installed on the main drive, an SSD. When I disconnect the secondary drive, it cannot see the hard drive at all in the BIOS and eventually goes on to say it cant detect a boot drive. When I reconnect the secondary drive, the PC boots fine. If I connect a different hard drive, and leave the SSD in it still doesn't boot. Only the original hard drive makes it boot when connected. 

 

It may be worth noting that the HDD used to be the main drive, but I wiped it and installed Windows 10 on the SSD I bought, so the hard drive is still connected to the same SATA connection on the motherboard. The SSD is also completely healthy, so that's not an issue here. 

 

Any help would be appreciated 

5 REPLIES 5
Highlighted
Level 9
5,904 5,889 204 520
Message 2 of 6
178
Flag Post
HP Recommended

Solved!

PC refuses to boot without secondary drive connected

Hi

 

It needs to be the PRIMARY device. SATA 0

 

Perhaps use an install DVD/USB

 

and with the HDD out, but the SSD in Primary Position try something like


From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

You may need to change the Secure/Legacy  boot option, and the boot sequence also.

0 Kudos
Highlighted
Level 3
34 24 2 3
Message 3 of 6
172
Flag Post
HP Recommended

Solved!

PC refuses to boot without secondary drive connected

Would this require me to physically swap SATA connections on the board? I'd been planning on reinstalling windows soon anyway, so can I just do everything in the installer for that? 

 

I'll make sure to competely disconnect the secondary HDD when reinstalling 

0 Kudos
Highlighted
Level 9
5,904 5,889 204 520
Message 4 of 6
166
Flag Post
HP Recommended

Solved!

PC refuses to boot without secondary drive connected

Hi

 

On the board or just cross over the cables.

 

https://www.microsoft.com/en-us/software-download/windows10

is what I use.

0 Kudos
Highlighted
Level 3
34 24 2 3
Message 5 of 6
164
Flag Post
HP Recommended

Solved!

PC refuses to boot without secondary drive connected

Alright thanks for the help, I'll download that now, and if everything works then I'll mark that as the solution 🙂

0 Kudos
Highlighted
Level 9
5,904 5,889 204 520
Message 6 of 6
163
Flag Post
HP Recommended

Solved!

PC refuses to boot without secondary drive connected

Prego.

 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation