PC stalls out on boot

[Fiftyfour]

My victus PC will start, go through the HP logo then stalls out on a black screen and not go to my login screen. Any ideas?

[zoey7886]

@Fiftyfour, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding PC Stalling on Boot! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your Victus PC is stalling on a black screen after displaying the HP logo and failing to reach the login screen, you can try the following troubleshooting steps:

Step 1: Perform a Hard Reset

1. Shut down your computer: Press and hold the power button until the computer turns off.
2. Disconnect all peripheral devices: Unplug any external devices such as printers, USB drives, and external monitors.
3. Disconnect the power adapter: Unplug the power cord from the computer.
4. Remove the battery (if applicable): If your PC has a removable battery, take it out.
5. Hold the power button: Press and hold the power button for at least 15 seconds to discharge any residual electrical charge.
6. Reconnect the power: Plug the power adapter back into the computer.
7. Turn on the computer: Press the power button to start the computer and check if it boots up correctly.

Step 2: Boot into Safe Mode

1. Turn off your PC: Press and hold the power button until the computer shuts down.
2. Turn on your PC: Press the power button to start your PC.
3. Interrupt the boot process: Before the HP logo disappears, press and hold the power button until the PC shuts down.
4. Repeat this process: Repeat step 3 two more times. The third time you start your PC, let it boot, and the recovery options screen should appear.
5. Select Advanced options: Click "See advanced repair options".
6. Click Troubleshoot: Then click "Advanced options".
7. Select Startup Settings: Click "Startup Settings", then click "Restart".
8. Enter Safe Mode: When your PC restarts, you’ll see a list of options. Select "4" or press "F4" to start your PC in Safe Mode.

Hope this helps! 

Take care, and have an amazing day!  

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Regards,