PC stuck in auto repair mode

[lutchertiger]

I had a bad RAM stick and removed it. I tried to start up my pc on 1 stick which is 8gb, but while booting when it gets to the HP screen, it says preparing automatic repair and then says diagnosing your pc and then goes to a blue screen that says automatic repair couldn't repair your pc and gives 2 options, shut down or advanced options. I've done the diagnostics testing before and after removing bad RAM. That's how I found out the RAM was my original problem. I ran it after removing bad RAM and everything passed. Now I just want to start up and use with the 1 stick until I get new 1 ordered but I can't get to start up. I tried safe mode but goes back to blue screen. I tried system restore but now says I don't have any restore points. Any advice would be appreciated. I would really hate to do a factory reset but if that's the last resort i'll try it.

[TheOldMan]

Since the model number is not given I would move the one RAM stick to the other slot to see if that helps.  Some models like the single stick to be in a particular slot.

[lutchertiger]

Thanks for your suggestion. I swapped slots but it's doing the same thing. Don't know why it keeps saying automatic repairs. I never saw this before.

[TheOldMan]

Typically, as you have already done the Diagnostics with everything passing, that would be a Windows problem.  You might need to make the Windows 10 install media from here:

To download the most up-to-date Windows 10 the place to get that is here

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and follow the directions to make the installation media on a DVD or USB.
Then with new media, install Windows 10 on the problem PC by booting to this new media. Pick "repair your computer"
https://www.windowscentral.com/how-use-startup-repair-fix-boot-problems-windows-10

Scroll down to "Open WinRE from bootable media" and follow those steps.

[lutchertiger]

Thanks for the info and help TheOldMan. My problem now is I only have Chromebooks that Microsoft does not communicate with. The site will not let me make the installation media  I need. Any other suggestions would be very much appreciated. I'm not sure if your previous suggestion would have wiped out the hard drive or not. As of now I would like to salvage some of the content I have. Do you thing this is at all possible?

[lutchertiger]

Thanks for the info and help TheOldMan. My problem now is I only have Chromebooks that Microsoft does not communicate with. The site will not let me make the installation media  I need. Any other suggestions would be very much appreciated. I'm not sure if your previous suggestion would have wiped out the hard drive or not. As of now I would like to salvage some of the content I have. Do you thing this is at all possible?

[TheOldMan]

Ahhh, yes.  In order to make the install media you need to be using a PC.  Perhaps a friend could make it for you OR visit the local library to use one of theirs.

FYI: The methods I showed or linked will not damage the hard drive or data, if done correctly.

As far as saving the data from the hard drive there a number of ways to try, however, a working PC of some sort is needed.

Or at least a machine that can run Linux.  I can guide you on those if you can obtain one that can run Windows or Linux.

[lutchertiger]

The Library may be an option. I'll have to go talk to them. Thanks again for the help. Any idea how big the installation media  program is? Trying to figure out how big of a flash drive I will need. I probably won't be back on till Monday. I hope you check back.

[TheOldMan]

According to the Media Creation tool page the USB needs to be "A blank USB flash drive with at least 8GB of space"

FYI: the public library in most towns/cities have multiple PC's for the patrons to use.  Depending on how busy they are, you might need to make a reservation.

[lutchertiger]

My local library has a good selection of PCs, not sure if they allow downloading something to a USB though. If I get this program, all I have to do is boot up my PC with the drive plugged in and it will automatically recognize it and do it's thing? I'm not very savvy with these things. Thanks again.