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Jims85
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Message 1 of 2
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PC will not boot when connected to HP27ec monitor

HP Recommended
pavilion p6
Microsoft Windows 10 (64-bit)

I purchased an HP27ec monitor and it somehow causes my Pavilion p6 PC to hang during boot-up.  I've tried disabling some the Windows 10 security features to no avail. In my 35 years of using PCs I've never encounter this problem when connecting a monitor. 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jims85, Welcome to the HP Support Community!

 

Have you tried with an alternate monitor to check if the issue persists?

 

For more info on how to connect an external monitor, refer to - Connecting Monitors and TVs to Your PC

 

Install updates using HP Support Assistant

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Also, check for any pending windows update. Reboot the computer. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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