• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Envy
Microsoft Windows 10 (32-bit)

HP Envy. Blue screen reads Choose your keyboard layout. When I choose US I’m taken to blue screen with two choices Troubleshoot or Turn off your PC

1 REPLY 1
HP Recommended

https://support.hp.com/lt-en/document/c03467259

It seems to be a system failure, you can run the test.

They have encountered the same problem, you can see how they solved it.

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Choose-your-keyboard-Layout-jus...

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.