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‎12-21-2020 02:19 PM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (32-bit)

HP Envy. Blue screen reads Choose your keyboard layout. When I choose US I’m taken to blue screen with two choices Troubleshoot or Turn off your PC

1 REPLY 1

‎12-22-2020 01:37 AM

HP Recommended

https://support.hp.com/lt-en/document/c03467259

It seems to be a system failure, you can run the test.

They have encountered the same problem, you can see how they solved it.

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Choose-your-keyboard-Layout-jus...

 

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