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02-20-2018 08:42 AM
Product: Pavilion P6654Y
Operating System: Microsoft Windows 7 (64-bit)
The power went out last night, and the PC is plugged into a surge protector.
Everything else began to turn back on when the power came back except for the PC. I went over to it and pushed the power button to turn it on; however, the power button light did not turn on, and the fans on the inside did. I also see two green LED lights that are working inside the computer and by the power supply.
This has happened before, and usually the 30 second trick works (where you unplug everything and hold the power button for 30 seconds to drain all power). Typically it took a few times and eventually worked, although I can’t remember if there was anytthing else I did to fix it. Any tips would be greatly appreciated.
Thanks
Everything else began to turn back on when the power came back except for the PC. I went over to it and pushed the power button to turn it on; however, the power button light did not turn on, and the fans on the inside did. I also see two green LED lights that are working inside the computer and by the power supply.
This has happened before, and usually the 30 second trick works (where you unplug everything and hold the power button for 30 seconds to drain all power). Typically it took a few times and eventually worked, although I can’t remember if there was anytthing else I did to fix it. Any tips would be greatly appreciated.
Thanks
2 REPLIES 2
02-20-2018 04:14 PM
Hi
You may have run out of luck.
A surge protector is a good device to have but this device can fail. I use an UPS which gracefully shuts the system down. I then disconnect the system from AC power until power is restored.
I am guessing a power spike may have occurred when power was restored by the utility.
This may have compromised system components such as the MB and devices connected to the MB or the power supply.
You will have to start the component troubleshooting process to determine what component or components has/have failed.
Tom
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