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- HP Community
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- Desktop Boot and Lockup
- PIN problem after restart from BIOS update
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05-15-2021 06:11 AM
Right after a BIOS upgrade, the computer does no longer allow me to open w/ my PIN, just by Microsoft P/W. I want to retrieve the PIN option. [Thank goodness I remembered
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05-15-2021 06:40 AM
That option can be reactivated or modified in the Settings window. Pick "Accounts" from the settings window and then Sign-in Options. There you should see how to fix that.
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05-15-2021 06:40 AM
That option can be reactivated or modified in the Settings window. Pick "Accounts" from the settings window and then Sign-in Options. There you should see how to fix that.
I'm not an HP employee.
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05-15-2021 06:49 AM
Had already tried that. Yes, I can access the PIN option, and even change the PIN number.
But when I restart the computer, PIN option does not present itself, as it normally did [before BIOS update].
Instead, screen gives me the choice of PIN or Microsoft P/W.
When I choose PIN, it simply returns to the screen of choice again.
I'm just glad I remembered my MS P/W [among a plethora of P/Ws in my life]. Otherwise, I would not be typing this msg right now!
05-15-2021 07:22 AM
That is interesting. Hmmm
Have you checked the BIOS settings to see if there are still set on defaults?
I do not see how the BIOS settings would change the sign-in unless it was more than a BIOS update that happened, too.
That is more of a Windows setting getting altered instead of a BIOS update.
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05-15-2021 12:21 PM
As soon as the pictures clear Admin, I look
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05-15-2021 02:46 PM
While a BIOS update should not cause the problem described, try checking the BIOS is set to defaults and also try a "Repair this PC" from the Windows 10 installation media. Do not reinstall, but use the repair function.
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05-18-2021 07:37 AM
Great to hear.
Cheers
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