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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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HP Recommended
Unfortunately,
You cannot "get there from here".
We cannot provide any information that breaches the security on the device.
- Password Help on the Community – Please contact HP Technical Support
Effective March 2019 >> Community Rules of Participation
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
That said,
If you are using your Microsoft account to log into the computer, you might be able to get help from Microsoft.
Microsoft Account – Password Reset
When you can't sign in to your Microsoft account
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