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HP Recommended

I change my password into my desktop and now I Cannot get into it. How do I reset my password but I can’t even get into my computer?

1 REPLY 1
HP Recommended

@Meganc1 

 

Unfortunately,

You cannot "get there from here".

We cannot provide any information that breaches the security on the device.

 

  • Password Help on the Community – Please contact HP Technical Support

Effective March 2019 >> Community Rules of Participation

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

 

That said,

If you are using your Microsoft account to log into the computer, you might be able to get help from Microsoft.

 

Microsoft Account – Password Reset

 

When you can't sign in to your Microsoft account

 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.