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‎09-16-2017 10:19 AM

HP Recommended
Product: Pavilion 24-b277na
Operating System: Microsoft Windows 10 (64-bit)

Brand new Pavilion All-in-One takes over 8 minutes to boot.

Extensive system diagnostic shows no hardware faults. Windows 10 is up to date and only a few apps are running at start up.

Anti-virus disabled, 1TB disk has plenty of space, 8MB RAM and Intel i7 CPU can hardly be running at limits.

I have installed TurbCAD V21 which runs but will not save any files.

Pre-installed MS Office seems to run perfectly.

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-16-2017 12:49 PM

HP Recommended

Please read: https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/SOLVED-For-everyone-who-is-having-black-screen...

 

Welcome to the exclusive "club" of users of HP (and maybe non-HP) computers that have the same symptoms.

 

Obviously, Microsoft and HP are working to resolve the problem.

 

View solution in original post

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2 REPLIES 2

‎09-16-2017 12:49 PM

HP Recommended

Please read: https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/SOLVED-For-everyone-who-is-having-black-screen...

 

Welcome to the exclusive "club" of users of HP (and maybe non-HP) computers that have the same symptoms.

 

Obviously, Microsoft and HP are working to resolve the problem.

 

Was this reply helpful? Yes No

‎09-16-2017 02:48 PM

HP Recommended

See: https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-870-200/13687063/model/1645016...

 

for a just-released update that will address your symptoms.

 

See: http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.html

 

for "release notes".

 

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