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HP Recommended

On december 13th my hp omen would not boot up. I never had any problems with it prior to that day. The rgb on the case and on the ram sticks light ups not nothing else turns on

1 REPLY 1
HP Recommended

Hi @Drayton1 

 

Welcome to the HP Forum.

 

Sorry to see your Omen PC will not Power On Self Test.

 

I would Contact HP Support if the PC is in warranty.

 

Since the PC is receiving AC power (you see RGB) and hopefully you know the monitor is okay it then looks like you have internal component failure. Do you see any fans spinning or front panel: HDD activity or a power on LED when you start the PC?

 

I usually replace the CR2032 MB battery. Can't say it will fix the problem but it is a quick troubleshooting step.

 

You may have to troubleshoot components if the PC is out of warranty.

 

It is impossible to isolate the bad part in a Forum. Possible components to look at are as follows:

 

1. The power supply

2. RAM

3. Graphics card

4. MB

5. CPU

 

Loose power supply connections to the MB or the graphics card can cause this symptom so you might want to check this. You could also try reseating RAM modules and reseating the graphics card.

 

Loose connections (wiring or components) would be unusual since your PC is stationary. This symptom usually occurs after transit from the manufacturer to the purchaser.

 

So it's either HP warranty support or have a local PC Tech swap in components to find the bad part.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.