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‎06-19-2019 07:57 AM

HP Recommended
Product: HP ENVY Recline 23-m210ea

Hi I have a HP Envy Recline 23 Beats edition AiO but my kids have some how put a power on password on it and dont remember what it is.  I have taken the back of the AiO off and located the battery but i dont see any jumpers to reset the cmos.

Any help in to the location of the jumper would be awesome as i need to get this machine running again

3 REPLIES 3

‎06-19-2019 07:26 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Remove the motherboard battery. Let the PC sit for about 20 minutes.

 

This should reset CMOS to defaults with no BIOS password required.

 

Resetting Windows passwords is not supported in this forum.

 

Regards

 

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‎06-20-2019 08:20 AM

HP Recommended

I left the cmos battery our overnight a good 14 hours and then plugged it in and it still says power on password

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‎06-20-2019 12:42 PM

HP Recommended

been over 14 hours and it did nothing  im so stuck

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