cancel
Showing results for 
Search instead for 
Did you mean: 
Smoothbird
New member
3 2 0 0
Message 1 of 5
193
Flag Post

Power button not working

HP Recommended
HP Compaq 8300 Elite
Microsoft Windows 10 (64-bit)

Hello, it would seem that my HP Compaq Elite 8300 personal computer no longer has a working power button, however, the motherboard is still receiving power.

I have tried plugging into a different wall source, pressing and holding the CMOS button for 20 seconds, and removing components to diagnose any problems to no avail.

 

Any more suggestions on what I could do?

4 REPLIES 4
itsmyname
Level 8
1,948 1,935 74 206
Message 2 of 5
Flag Post
HP Recommended

There should be two wires from the "back" of your power-button that connect to two pins on the motherboard. Check that those two wires are still connected to the motherboard.

 

Was this reply helpful? Yes No
Smoothbird
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

No wires, just a single button on the motherboard.

Was this reply helpful? Yes No
itsmyname
Level 8
1,948 1,935 74 206
Message 4 of 5
Flag Post
HP Recommended

Is this your computer:   https://support.hp.com/ca-en/document/c03345460

 

From this image: https://support.hp.com/doc-images/580/c03351758.jpg

 

it seems like the power-button is on the front panel, not on the motherboard.

 

Was this reply helpful? Yes No
Smoothbird
Author
New member
3 2 0 0
Message 5 of 5
Flag Post
HP Recommended

Yes the power button is on the front panel, but when that button is pushed it also pushes a button on the motherboard that is directly behind it. 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation