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rohitpan
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Message 1 of 3
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Solved!

Problem after updating window 10

HP Recommended
5XD50PA
Microsoft Windows 10 (64-bit)

After updating my window 10. My pc run into a problem blue screen with stopcode inaccessible to boot device after that preparing automatic repair screen is stuck only power light is blinking and the other one is not responding at that time.even i check the system problem it passed out but can't able to open my window 10 ...even i also tried the system recovery but is just lopping ...pls help me.....

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Lil_Boy_Blue
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Message 2 of 3
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HP Recommended

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR

 

https://www.microsoft.com/en-us/software-download/windows10


If in doubt please ask.

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Lil_Boy_Blue
Level 12
7,692 7,654 332 702
Message 3 of 3
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HP Recommended

Prego.

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