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Hello,

i get this error OK6GQC-9RRBG4-GXGJ3A-60RX03 when trying to boot my PC, this affects the SSD and i am being told i do not have an operating system on it but talking with a friend of mine he saiys my SSD is broken but we checked it and there is no visible damage.

What should i do? 

1 REPLY 1
HP Recommended

hi

the damage is internal, you can't see it

0K6GQC-9RRBG4-GXGJ3A-60RX03OK1/4/23303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick

Test Failure

Hard Disk 1 Quick

Test Failure

[ note: do you have the display of the entire text here, I have copied the Hard disk error, below, when I sent my answer, I saw that it was cut in the frame at above ?]

 

This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data

 Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer

Try a full reinstall

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

 

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

 

If you originally had a sata HDD you could possibly install a sata SDD
but this is another topic, if needed you should open another thread

Your computer should be this :

HP Pavilion Gaming Desktop 690-0900ng Product Specifications

16 GB flash memory storage; 2 TB HDD storage

according to this you have a particular system..
if it is indeed the 16gb ssd which is faulty, I advise you to install a larger ssd instead, and install windows on it
once done, check, and if ok, then format the HDD disk, to use it in storage!

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