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HP Recommended
Pavilion Disktop 570-p094
Microsoft Windows 10 (64-bit)

I have the following error message

Hard Disk Error

Please run the Hard Disk test in system diagnostic 

 

does anyone had similar issues and how you solved it 

 

Thank you

 

 

 

1 REPLY 1
HP Recommended

Hi

MAKE RECOVERY MEDIA AND BACKUPS if you can,IMMEDIATELY, as the HDD is failing and will want replacing.

 


NEXT:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

~~~~~~~~~

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
.




This may require another PC. Find and Download your .iso from…

https://www.microsoft.com/en-us/software-download/windows10




http://www.thewindowsclub.com/install-windows-10-from-usb

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