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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Rebooting without password and keyboard

Create an account on the HP Community to personalize your profile and ask a question
09-03-2020 08:40 AM
So, my dad sent my pc down and I connected everything to a bran new acer gaming moniter and the letters on my keyboard do not work. I tried the digital keyboard and same issue. Another issue comes to be that my step mom was logged into the pc and I cant type in her password or get into the pc without the letters on the keyboard. Everything I have looked up seems to be for laptops and Im using a desktop, I just want to use it for school but literally cant. Can someone help?
09-06-2020 07:52 AM
Welcome to the HP Support Community.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
http://support.hp.com/us-en/document/c03754824
Thanks 🙂
I am an HP Employee