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HP Recommended
Microsoft Windows 10 (64-bit)

Hi,

when I boot up my PC it says “SMART hard drive detects imminent failure” failing drive : SATA 1 failing attribute:#05

 

I backed up my data, ordered a brand new hard drive and the same message is still there. I also, updated the bios to the current version and still no joy.

 

I was wondering if someone else has encountered this issue before and if they knew a workaround? Any tips or info will be gratefully aprreciated.

11 REPLIES 11
HP Recommended

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hi,

sorry for missing out the details please find them below many thanks,

 

Windows 10 x 64

HP Slimline desktop serial number: 3CR6100N3K

Product number: T1H69EA#ABU

 

Model number: 411-A005NA

 

thanks in advance for any info.

 

Jon

 

HP Recommended

thanks

https://support.hp.com/us-en/product/hp-slimline-411-a000-desktop-pc-series/9835690/model/9764543/do...

you confirm that you always have the same type of configuration a single HDD?
Although very rare, usually this type of message will be a failed hard drive, but could have another cause..
the hard drive, is equivalent purchased, new?
try the following:

 

please perform the hardware tests
everything is explained in this link

 

HP PCs - Testing for Hardware Failures | HP® Customer Support

 


An example of a failed test with Contact HP option

 

you may have an error code , failure ID (24-digit code) , as shown

 

if so, just give this code here

 

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

The Hard Drive is a Toshiba and brand new and I can confirm its only a one hard drive setup. When I go to run the test it just fails straight away and gives the following code:

 

0GEJWM-85JBGB-PXPB6J-60B003-

 

Product ID: T1H69EA#ABU

 

Thanks,

 

Jon

HP Recommended

Hard Disk 1 SMART Hard Drive Detects Imminent Failure

just in case change that hard drive.
the result shows the same
tell me later, if it's fixed, if still the same problem, then, you will have to try to identify the cause
if possible, try this hard drive, in another computer

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hi,

 

Thanks for your reply what I mean is I have already changed the hard drive for a brand new one and when I boot the PC up I am still getting the same warning ?? Does anyone know how to disable this message??

 

thanks,

 

Jon

HP Recommended

There is no point in trying to disable the message, the hp test also confirms a problem
a new disc, may be damaged, this will not be the first time I see this
and if it's not the HDD disk, there may be another risk...

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Ok, so if I get another disk and that message is still there I will post back cause I can’t think of anything else.

 

thanks for your help so far.

 

Jon

HP Recommended

yes, hopefully it's just the HDD
otherwise, we will have to try to find what could cause this, but may be complicated!

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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