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HP Recommended

Wow... so glad i found this thread, this issue just started for me the other day.

 

Was really struggling to work out what the issue was, was updating drivers left & right, and such.. 

 

Thanks all. 

HP Recommended

> this issue just started for me the other day.

 

Microsoft schedules to release its updates on the 2nd Tuesday of the month, thus avoiding:

 

* Mondays that are statutory holidays (Presidents Day, Easter Monday, et cetera),

* Mondays (where System Administrators are attending to events that happened over the weekend, when they were not working);

* first week of the month (when many System Administrators are generating "month-end" reports).

 

So, updates were released on Tuesday, September 12, at 10 AM Pacific.

Your computer "called home" and found those updates on "the other day".

 

HP Recommended
HP Recommended
Well then, is the HP patch/image fix that we've been using (link provided a day or so ago) just something temporary? I did it yesterday, re-enabled 'app readiness' and have had no issues since.

Anyone?
HP Recommended

The related article from MS seems to suggest this was part of the OEM image that came with the computer from the factory. So, I suppose you could hit this again if you were to do a complete system restore.

 

That said, it also sounds like MS is going to try to incorporate a patch that ensures that Win10 doesn't stumble with this again. 

 

Putting it all together, my affected machine is now running perfectly as it seems, is yours. That's seems a good start for today!

 

Best wishes, --jr

HP Recommended

@krzemien wrote:

Well, there you go:

 

http://www.theregister.co.uk/2017/09/19/black_screen_after_windows_update_microsoft_says_blame_hp/

 

MS bulletin that was just published:

 

https://support.microsoft.com/en-us/help/4043345


Has Microsoft since take down the webpage? It doesn't open for me.

HP Recommended

Still works for me, perhaps they were updating these notes as they are on the revision 8 now already  (sic! mind boggles!)

HP Recommended

Do I need to set the service from Manual to something else after applying the above fix and rebooting?

HP Recommended

"Manual" appears to be the correct setting for the App Readiness service. --jr

HP Recommended

@krzemien wrote:

Well, there you go:

 

http://www.theregister.co.uk/2017/09/19/black_screen_after_windows_update_microsoft_says_blame_hp/

 

MS bulletin that was just published:

 

https://support.microsoft.com/en-us/help/4043345


Yes, that's what the latest HP patch did it deleted some registry keys. in fact, if I check my registry now all the sub-registry keys like 

  • Microsoft.NET.Native.Framework.
  • Microsoft.NET.Native.Runtime.
  • Microsoft.VCLibs.

are gone. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.