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‎11-13-2022 08:57 AM

HP Recommended
Product: HP Pavilion Gaming Desktop PC TG01-0000i (8BG56AV)
Operating System: Microsoft Windows 11

My new HP Gaming PC has recently been randomly shutting off in the middle of sessions. I’ve ran scans and it detected no viruses. Sometimes it will fail to boot up and I had at force it into Startup Repair and got this screen:

25B9E254-7272-430D-8D1D-7AD762861B9B.jpeg

I found a YouTube video to remedy this situation:https://youtu.be/Fh-c7ieti2o

However it has not fully worked. I am able to log in  but I get this:

https://youtube.com/shorts/nPw_Ij27neQ?feature=share
Now my screen continuously flickers and I am unable to use the Windows button or click on anything. It will be like this for 11 minutes and then it shuts off again. Is there anyway to fix this situation and keep all my files?

Category:
1 REPLY 1

‎11-16-2022 10:53 PM

HP Recommended

Screen flickering in Windows is usually caused by display drivers. To update your display driver, you'll need to start your PC in safe mode, uninstall your current display adapter, and then check for driver updates.

 

Regards,

Will

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