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‎11-29-2016 08:39 PM

HP Recommended
Product: Desktop p6520f pavilion
Operating System: Microsoft Windows 7 (64-bit)

In the past month when I try to get into Setup on booting (F10 in my HP) it states that I require a password. This is independent of Windows 7 or Windows 10. I never gave a  password and password reset and find programs show no password.

Used to work fine before I installed Windows 10 (on 7), which crashed after the anniversary update not allowing a restore, repair or reinstallation. I had to reinstall the originaly Windows 7.

Pressing enter 3X (per instruction) it states press F2 and it boots into Windows. Computer works fine but I can't access Setup

I plan to try to install Win 10 again. I may have a problem.

Battery replacement had no effect.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-29-2016 09:38 PM

HP Recommended

Hi:

 

Please see the link below, clearing the password settings...

 

http://support.hp.com/us-en/product/HP-Pavilion-p6000-Desktop-PC-series/4162263/model/4216276/docume...

View solution in original post

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1 REPLY 1

‎11-29-2016 09:38 PM

HP Recommended

Hi:

 

Please see the link below, clearing the password settings...

 

http://support.hp.com/us-en/product/HP-Pavilion-p6000-Desktop-PC-series/4162263/model/4216276/docume...

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