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‎08-13-2022 10:48 AM

HP Recommended
Product: HP Pavilion All-in-One - 23-g240xt CTO
Operating System: Microsoft Windows 10 (64-bit)

I’m back from vacation & stuck at HP logo won’t go any further & don’t know what happened 

Category:
1 person had the same question
1 REPLY 1

‎08-13-2022 01:43 PM

HP Recommended

Hello @RobinEliza 

Sorry to hear that you are having problems ... I would like to help you.

Press and hold <power> button until computer switches off.

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

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