Solved: Stuck trying to boot - HP Support Community

HansO · ‎06-09-2018

Hello, I have an EliteDesk desktop and I have been trying to boot up into a new OS, but whenever I try it gives me this screen and it get stuck there:

I have successfully booted from CD in the past, but never from a USB. I have tried resetting the BIOS settings (which never seems to do anything) and then turning off Secure Boot and on Legacy Boot, but it still won’t work. I am pretty sure the systems I have tried to boot are compatible. Any help will be appreciated as I am new to anything outside of Mac.

erico · ‎06-11-2018

I suggest that you try another method.

Rufus alternatives for Linux

https://alternativeto.net/software/rufus/?platform=linux

You can also find information on how others have solved the very same issue at the Ubuntu community.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

View solution in original post

erico · ‎06-10-2018

Hi @HansO,

Welcome to the HP Support forum.

It always helps when you identify an HP PC with its complete product name or product number. Providing a generic name, like "EliteDesk desktop" is not so helpful because we have to guess the specific hardware configuration. Help us to help you by providing the complete product name/number. We can get the configuration form the product name or complete product name.

What exactly do you mean by "trying to boot up into a new OS"?

If you mean an OS, such as Linux or Windows to Go on USB, please enlighten me. Kindly explain exactly what you are attempting to do.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

HansO · ‎06-10-2018

The Product Number is K9L85US#ABA.

I am trying to install Kail Linux on my computer. Usually when you boot into a new system you press F9 and then you select the device you want to boot into or simply press delete/backspace to start the boot process.

Here is the way I do it:

On this screen you press F9 to get the boot menu. On the boot menu I select the USB drive I what to boot the new Operating System from. Whe n I press this it should boot right into the new OS, but instead I have been getting this:

I am sure the USB drive is set up properly as I followed all the instructions here.

@erico

erico · ‎06-10-2018

I have installed 2017 Kali Linux in one of my laptops that has an MBR volume SSD.

I used Rufus after having much trouble with of the Win32 imaging utility. It was frustrating!

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

HansO · ‎06-10-2018

I have Ubuntu on my computer at the moment and I used the dd command in terminal to copy the image file to my USB drive.

erico · ‎06-11-2018

I suggest that you try another method.

Rufus alternatives for Linux

https://alternativeto.net/software/rufus/?platform=linux

You can also find information on how others have solved the very same issue at the Ubuntu community.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Stuck trying to boot

Create an account on the HP Community to personalize your profile and ask a question