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pipepro
Level 1
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Message 1 of 4
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System Hardware Error code 10

HP Recommended
HP 23 All in One
Microsoft Windows 10 (64-bit)

Model 23-q150z HP all in One

I have a system Hardware error I think it is the UEFI. I can't find a bios update and really have no idea how to fix it. Also while I'm here my cable service provides 200 download service but I can't get my PC to get better than 88.  Thanks for helping this old guy out.

3 REPLIES 3
itsmyname
Level 9
5,033 4,948 234 652
Message 2 of 4
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HP Recommended

my cable service provides 200 download service but I can't get my PC to get better than 88.  

 

Are you measuring your speed over a WiFi connection, or when using an Ethernet cable to connect from your computer to your router?

 

Check that the printing along the length of the Ethernet cable shows "CAT 5e" or "CAT 6", because a "CAT 5" cable is limited to 100 Mbps.

 

 

 

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pipepro
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Level 1
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Message 3 of 4
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HP Recommended

There isn't any writing on the cable from my modem to the desktop. It is RJ45 blue and I have had this for quite awhile. I  think you hit the nail on the head. I will buy cat 6 and report back. thank you

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pipepro
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Level 1
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I have done all the tests with the Support Assistant I don't need drivers and a bios update. I'm at a loss as to how to fix this UEFI error code 10

Device UEFI\RES_{7039436b-6acf-433b-86a1-368ec2ef7e1f}\0 was migrated. What does this mean?

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