System board error (00a)

[Oldbiddy66]

My laptop has suddenly got the error product information not valid 002 system board CT number. 

I have found the system number and all relevant data but how do I put the CT code in. It was working fine until 2 days ago. Thanks

[asmita6658]

Hi @Oldbiddy66

Welcome to the HP Support Community. 

I'd suggest you Contact HP in your region regarding the service options for your computer.

You may also refer to this document -  HP PCs - Product Information Not Valid Error Displays before the Computer Starts

Have a great day! 

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