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Coooooper
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Solved!

TPM enabled but not recognised in Windows

HP Recommended
HP Slim Desktop 290
Microsoft Windows 10 (64-bit)

In my HP Slim 290, I have TPM enabled in BIOS but Windows acts like I don't have a TPM Module.

 

I have the latest BIOS firmware available. Any updates pending in HP Support Assistant.

 

What's happening?

 

IMG_20210701_131735.jpgCaptura de pantalla 2021-07-01 140948.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Coooooper
Author
Level 1
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HP Recommended

Problem solved. I opened the case and changed the position of the jumpers. Now TPM is detected in Windows.

View solution in original post

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2 REPLIES 2
itsmyname
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Message 2 of 3
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HP Recommended

While Windows is running:

  1. Hold down the "Windows" key (bottom-left of your keyboard)
  2. Tap the "R" key.
  3. Release the "Windows" key.
  4. Into the window that opens, type  TPN.MSC and press ENTER.

What do you see about TPM ?

 

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Coooooper
Author
Level 1
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Message 3 of 3
Flag Post
HP Recommended

Problem solved. I opened the case and changed the position of the jumpers. Now TPM is detected in Windows.

Was this reply helpful? Yes No
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