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HP Recommended
HP 200 G4 22 All-in-One PC (7WX26AV)
Microsoft Windows 11

We are not able to install Windows 11. It shows TPM not found. We tried enabling TPM from BIOS can't find this option. Is there any way to resolve this.

Regds

3 REPLIES 3
HP Recommended

Hi:

 

See the service manual, chapter 5, page 43 for where the enable TPM setting is in the BIOS menu.

 

There are two settings...one makes the TPM visible in the device manager, and the second one enables the device.

 

Maintenance and Service Guide HP 200 G4 22 All-in-One Business PC

 

Some models may not come with a TPM if your PC does not have those settings as it mentions at the top of that section in the manual. 

 

NOTE: Support for specific Computer Setup options can vary depending on the hardware configuration

 

You can see this discussion for how to upgrade to W11 by bypassing the W11 hardware checks.

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

HP Recommended

Dear Sir,

I am not able to find TPM in BIOS to enable it. We have installed windows 10 pro & delivered it to the customer. Can you tell me why this is not visible in BIOS?

Regds

HP Recommended

Unfortunately, I wouldn't know why that unit did not come with a TPM.

 

You would have to contact HP and give them the product number of the PC so they can look it up and see if there is any info.

 

TPM is not available on all models at I had shown you in the manual.

 

This is a peer-to-peer forum and we don't work for or represent HP.

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