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‎03-23-2020 04:17 PM

HP Recommended
Product: HP Envy Phoenix
Operating System: Microsoft Windows 10 (64-bit)

After a recent Windows 10 update, my PC boot loops. I was able to enter the UEFI menu and run a diagnostic test on the hard drive, which returned the following failure ID:  M08G70-7T9A2J-WPTWLK-610W03. Where can I look up this failure ID? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-23-2020 04:23 PM

HP Recommended

Hi:

 

You can look the code up at the link below.  I don't believe that it will tell you anything that the screen report didn't already.

 

https://hpcsgen.hpcloud.hp.com/eas-portal/

 

You will need to replace your secondary hard drive.

 

 

View solution in original post

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1 REPLY 1

‎03-23-2020 04:23 PM

HP Recommended

Hi:

 

You can look the code up at the link below.  I don't believe that it will tell you anything that the screen report didn't already.

 

https://hpcsgen.hpcloud.hp.com/eas-portal/

 

You will need to replace your secondary hard drive.

 

 

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