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‎09-28-2017 04:21 AM

HP Recommended
Product: HP Pro 3500 Microtower PC
Operating System: Microsoft Windows 8.1 (64-bit)

Hi i tried installing HP PC Hardware Diagnostics UEFI to my HP Pro 3500 Microtower PC with installation location UEFI Partition on hard drive (recommended) on first it says HP_TOOLS Partition cannot be found. Would you like to create it? when i select yes it says Main Drive already has four partitions. Additional partition cannot be created. Then installations gets aborted having error 1772.

6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-28-2017 04:50 AM

HP Recommended

Hi,

 

Your PC is formatted in MBR which has a limit of 4 primary partitions which you probably have on your main drive. So HP tools can not create another partition.

 

You could download and create a HP diagnostics USB drive which also has more functions from here, at bottom of page:

 

http://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html?jumpid=va_r602_us/en/any/pps/pl_...

 

 

Hope it helps,

David

 

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

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2 REPLIES 2

‎09-28-2017 04:50 AM

HP Recommended

Hi,

 

Your PC is formatted in MBR which has a limit of 4 primary partitions which you probably have on your main drive. So HP tools can not create another partition.

 

You could download and create a HP diagnostics USB drive which also has more functions from here, at bottom of page:

 

http://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html?jumpid=va_r602_us/en/any/pps/pl_...

 

 

Hope it helps,

David

 

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No

‎09-28-2017 04:57 AM

HP Recommended

Thanks for reply i already got idea of booting UEFI through usb when it asked about installation location can you guide me how can i create extra UEFI partion to my hard drive anyway?

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