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- HP Community
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- Desktop Boot and Lockup
- Re: Unable to access BIOS or boot menu

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12-02-2024 03:32 PM - edited 12-03-2024 03:26 PM
Hello, I'm unable to boot my Prodesk 600 G5 with a USB drive to load Ubuntu.
Reading the information from many support threads I tried the following.
Using common keys F1, F3, F9, F10, F12, ESC, DEL. - No success.
Bought a display port to HDMI adapter, using all the common keys - No success.
Connect the PC directly to the wall outlet - No success.
Updating BIOS - No success.
I get the HP Sure Start screen every time and then Windows loads.
Can someone reply with any ideas or a solution on how to boot with a USB drive?
Thank you in advance.
Dave
Solved! Go to Solution.
Accepted Solutions
12-04-2024 08:41 AM
Nex thing I tried:
Testing all USB ports for my keyboard - No success
Using a different keyboard (USB wireless keyboard) - IT WORKED.
Conclusion, in my case the keyboard is not being recognized by the BIOS, I'm assuming it's a cheap keyboard.
It's so weird because in my +20 years experience this never happened.
I leave this in case you face the same problem.
12-04-2024 08:41 AM
Nex thing I tried:
Testing all USB ports for my keyboard - No success
Using a different keyboard (USB wireless keyboard) - IT WORKED.
Conclusion, in my case the keyboard is not being recognized by the BIOS, I'm assuming it's a cheap keyboard.
It's so weird because in my +20 years experience this never happened.
I leave this in case you face the same problem.