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HP ProDesk 600 G5 Small Form Factor PC RCTO Base Model

Hello, I'm unable to boot my Prodesk 600 G5 with a USB drive to load Ubuntu.

Reading the information from many support threads I tried the following.

 

Using common keys F1, F3, F9, F10, F12, ESC, DEL. - No success.

Bought a display port to HDMI adapter, using all the common keys - No success.

Connect the PC directly to the wall outlet - No success.

Updating BIOS - No success.

 

I get the HP Sure Start screen every time and then Windows loads. 

Can someone reply with any ideas or a solution on how to boot with a USB drive?

 

Thank you in advance.

Dave

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Nex thing I tried:
Testing all USB ports for my keyboard - No success

Using a different keyboard (USB wireless keyboard) - IT WORKED.

Conclusion, in my case the keyboard is not being recognized by the BIOS, I'm assuming it's a cheap keyboard.

It's so weird because in my +20 years experience this never happened.

I leave this in case you face the same problem.

View solution in original post

1 REPLY 1
HP Recommended

Nex thing I tried:
Testing all USB ports for my keyboard - No success

Using a different keyboard (USB wireless keyboard) - IT WORKED.

Conclusion, in my case the keyboard is not being recognized by the BIOS, I'm assuming it's a cheap keyboard.

It's so weird because in my +20 years experience this never happened.

I leave this in case you face the same problem.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.