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- HP Community
- Desktops
- Desktop Boot and Lockup
- Unable to boot in Windows

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12-13-2020 10:02 AM
I have Hp 22-c0015in All in one PC with me & on 2 Nov. 20 I got updates for Drivers in Hp Support Assistant and I click on Install all then System Restarts but then I realized that system getting BIOS update & I don't interrupt process then system restarts but system doesn't boot in windows instead it's show's below message only & not going anywhere, unable to use Keyboard & Mouse.
Try to Contact Hp but even after 40days Hp service person doesn't visit us.
Message:-
Processor Type: Intel(R) Core(TM) i5-8400T CPU @ 1.70GHz
Processor Speed: 1700MHz
L1/L2/L3 Cache Size: 64KBx6 / 256KBx6 / 9216KB
Memory Size: 4096 MB DDR4 / 2400 MHz / Single Channel
Channel 1 A: XMM1 4096 MB
Channel 1 B: XMM2 0 MB
BIOS Revision/Date: 8446 vF. 20 11/20/2019
Please help...
12-28-2020 11:13 AM
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The_Fossette
I am an HP Employee