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‎07-08-2021 06:43 PM - last edited on ‎07-08-2021 06:47 PM by Retired

HP Recommended

Serial [personal info removed] PRODUCT #F3D33AA#ABA WHEN I GO TO START MY DESKTOP A BLUE SCREEN APPEARS SAYING BOOT DEVICE NOT FOUND .I RAN CHECKS AND ALL PASS ,EVEN THE LEGACY SUPPORT IS DISABLE BUT IT STILL SAYS THE SAME WHAT SHOULD I DO?

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2 people had the same question
1 REPLY 1

‎07-09-2021 02:31 PM

HP Recommended

@Brotherknowledg 

 

The message nearly always means the hard drive has failed -- but you said you ran the diagnostics and they passed?

 

Legacy support is disabled on newer PCs because they only support UEFI mode, not legacy.



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