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Brotherknowledg
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Message 1 of 2
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What do I do when my desktop screen says boot device not found

‎07-08-2021 06:43 PM - last edited on ‎07-08-2021 06:47 PM by Moderator

HP Recommended

Serial [personal info removed] PRODUCT #F3D33AA#ABA WHEN I GO TO START MY DESKTOP A BLUE SCREEN APPEARS SAYING BOOT DEVICE NOT FOUND .I RAN CHECKS AND ALL PASS ,EVEN THE LEGACY SUPPORT IS DISABLE BUT IT STILL SAYS THE SAME WHAT SHOULD I DO?

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WAWood
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‎07-09-2021 02:31 PM

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@Brotherknowledg 

 

The message nearly always means the hard drive has failed -- but you said you ran the diagnostics and they passed?

 

Legacy support is disabled on newer PCs because they only support UEFI mode, not legacy.



I am a volunteer and I do not work for, nor represent, HP
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