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enado1
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What should I if my hp all in one desktop won't turn on? I tried the disconnect power plug

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pavilion b223w
Microsoft Windows 10 (64-bit)

my hp all in one hp b223w desktop just suddenly won't turn off for nothing. I tried the troubleshooting step. Disconnect everything except for the mouse and keyboard and disconnect the power cord and press the power button for 5 to 10 minutes then plug back in the power cord and try to turn it on and nothing still. I tried this step probably 15 times and nothing work and even tried holding down the power button for long and I see no indicator light. My warranty expired almost a year ago so hp technician will not speak to me. I need some help or advice on what to do next please

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TheOldMan
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Here is a thread discussing that issue

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/HP-pavilion-23-all-in-one-won-t-turn-on/td...


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TheOldMan
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Assuming there is no indication of any activity when trying to initiate a start, first thing to check is the power pack.

If it has a power indication when plugged, what is the output voltage?


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enado1
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When I plugged the power cord in the indicator light comes on in the back of the computer, the output voltage is 120v and i tried a different outlet and same result. I tried the power cord in a different computer and the other computer worked, well it was actually a laptop I tried the power cord in and the laptop was charging, so I plugged it back into my desktop and tried again and still no activity only the indicator light to show that the power cord is plugged in

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TheOldMan
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Here is a thread discussing that issue

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/HP-pavilion-23-all-in-one-won-t-turn-on/td...


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

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