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SGT4950
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Message 1 of 2
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When entering information on Web site, such as e-mail address, my screen reverts back to start page

HP Recommended
Dell
Microsoft Windows 10 (64-bit)

When I attempt to type my e-mail address in the space provided on the Social Security web site, my PC reverts back to my start page.  This has occured wherntrying to enter data on other sites also.

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WAWood
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@SGT4950 

My guess is that you are using Edge, the default browser for Win10 -- and that is known to have issues.

Since the problem is independent of the website, I would suggest using other browsers.

You could try Internet Explorer (which you find under All Programs --> Windows Accessories) or install another browser like Firefox or Chrome.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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