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‎11-13-2021 02:50 PM

HP Recommended
Product: HP Pavilion All-in-One - 27-xa0000nl (4TZ68EA)
Operating System: Microsoft Windows 10 (64-bit)

Hi 🙂

I have problems with an HP All in One, when i Boot up the PC the display become white, somethime I can see the HP logo but the OS doesn't start.

The machine isn't covered by warranty, infact i opened it, I removed one ram and then I started the PC, this time Windows started wihtout any problems but when I tried to check the other empty slot with the same ram, the PC doesn't started and I saw the white display again.

I tried other combinations of RAM without success, I tried to remove the display cable connected to the motherboard, I cleaned it and then attached again to MB without success.

What do you suggest to do?

I think there is an hardware problem, could it be the CPU? It is an Intel 8400T.

 

Thank you

 

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