Who's responsible for BIOS update?

[jbmonfort]

Who is responsible for updates to BIOS? The motherboard manufacturer? HP? Intel? ??
I have a 1 year old HP computer that keeps getting error reports because of the BOIS. Every time I try to update from HP it fails. i notice that several people are having the same problem and have reported it on the HP site and many other places. It's a known flaw. What entity is responsible for writing the update??

*I'm trying to install this:
BIOS Update (ROM Family SSID 8B3B) sp163236 Version: F.42
*on to this computer:

Edition Windows 11 Home
Version 25H2
Installed on ‎12/‎12/‎2024
OS build 26200.6725
Experience Windows Feature Experience Pack 1000.26100.253.0
BIOS: AMI 7.40, 3/6/25
BaseBoard Product 8B3B
BaseBoard Version A (SMVB)
Processor Intel(R) Core(TM) i7-14700F (2.10 GHz)
Installed RAM 32.0 GB (31.8 GB usable)
Device ID 1A6B3274-E8D4-4D66-B409-ADBFD0812D33
Product ID 00342-21232-60803-AAOEM
System type 64-bit operating system, x64-based processor

[NonSequitur777 · Accepted solution]

@jbmonfort,

Welcome to our HP Community forum!

The BIOS firmware on your HP Victus TG02-2000i is developed, customized, and digitally signed by HP, not by Intel or the motherboard's original manufacturer (even though HP may source the motherboard hardware from an OEM supplier such as Pegatron or Foxconn).

Anyways, HP is solely responsible for BIOS updates on your Victus 15L. The BIOS itself is based on AMI firmware and includes Intel CPU microcode, but only HP can provide signed BIOS releases for your system.

HP is aware of these and other related BIOS issues.  Yes, it is also my hope that HP will deliver sooner rather than later.

Kind Regards,

NonSequitur777

[jbmonfort]

Thank you for taking the time to answer. I hope HP get off their butts and fixes this quickly. I sucks to buy a better than average computer, and having issues like this so quickly. I hope someone at HP is paying attention. 

[NonSequitur777]

@jbmonfort,

You are welcome -and yes, I sincerely hope HP is doing what it can to resolve this issue ASAP.

Warm Regards,

NonSequitur777